Hosting and web presence
We help organizations establish websites, domain and hosting arrangements suited to their needs. Hosting specifications, service levels and security responsibilities are agreed in the service contract rather than assumed from marketing copy.
Networks and workplace technology
DeeTek supports network installation and troubleshooting, and related site technology such as camera systems where appropriate. These are scoped services, distinct from our software products.
Support after go-live
A handover should include administrator access, documentation, training, issue escalation and an agreed support plan. For ongoing systems, we recommend scheduled reviews of availability, user questions and feature requests.
Security by design
We discuss access permissions, backups, data handling and incident ownership during scoping. The right arrangements depend on the system, its users and the sensitivity of its data. We document those responsibilities before deployment.
Bring the working environment into the design
A reliable system depends on more than code. Devices, connectivity, hosting, access rights and support response all influence whether staff can use it. We assess these dependencies during scoping so the delivery plan reflects the site where the system will operate.
Support that follows the launch
We define what the client team can manage, what DeeTek will maintain and how issues move from report to resolution. That separation gives users a clear point of contact and helps leaders plan for the cost of keeping a system useful over time.